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FAQ

What are superfoods?

Superfoods are nutritionally dense foods that are packed with essential nutrients that your body needs to stay healthy. They are essential to your diet to give you the vitamins, minerals, fibres and other nutrients your body needs to stay healthy and active every day. CosMix brings you these superfoods in powdered form, which is convenient to use with your meals, juice or a glass of water every day for long-lasting nourishment and health.

Are your products vegan?

Yes, we are completely plant-based and vegan friendly.

How should I take it?

However you’d wish to! It is purely herbs and can be a great addition to any            meal/snack/drink. Completely up to you how you want to sneak in some nourishment to your daily meals.

When should I take it?

The best time would be when it’s most convenient for you!

The best part about the mixes is the flexibility it gives on how and when you can get in your dose of extra nourishment in the day! Gut, since it acts on the stomach or intestines, would function best when taken on an empty stomach, preferably before breakfast. All Day Energy and Stress Me Not too work best when taken in the morning. Sleep Like A Baby taken 30 minutes before bedtime with something warm will allow sleep to be naturally induced in the most effective way. We do recommend having it at the same time every day to make a habit of it too!

How much do I take?

You just need a tsp a day as our mixes contain extracts of highly bioavailable foods rich in necessary nutrients. Think of it as highly potent food.

How does it taste/Why does it taste bad?

Our mixes are 100% made up of herbs and nothing else! It is literally potent herbs, adaptogens and superfoods extracts that we’ve put into a jar and sent your way! The mix doesn't have any added sugars and certain mixes like Feel Good Skin has only real sugar from certain berries/fruits itself. So the taste can be earthy/herbal very much like the herbs in it and slightly strong for some.

If you want to mask the taste, you can add it to any drink/meal/snack! CosMix with smoothies, curries, meals, muffins, dosas, idlis, rotis, bakes, pancakes and tea are some favourites of the CosMix Fam! We believe the taste is more than compensated for with the benefits it offers. Let us know how it works for you!

Can I mix 2 or more mixes together?

Totally! However, if you try our mixes individually, you will be able to feel how they work with your body and then be creative from there. But since they’re strictly just herbs you have the freedom to experiment!

If you are a first time user, we recommend you start with one (even though there are no side effects) and understand how your body responds to it and then take it forward from there. See what works best for you.

When can I start seeing results?

Great question! Every body type is different so it varies from person to person. Our customers and test group have seen quick results with mixes for sleep, gut, energy and stress, whereas the mixes for immunity, hair and skin take slightly longer to show results (anywhere between 1-3 months).

Patience and consistency is definitely key when taking the natural, plant based, internal nourishment approach but we believe the results are worth it and long lasting. We’d love to know how it worked for you! Keep us in the loop.

Do we have International shipping?

We unfortunately don’t have that facility yet but we hope to start very soon! We’ll keep you in the loop.

Can someone with a certain medical condition have this?

Please email us in detail about your condition and query at info@cosmix.in and we will make sure to consult with our in-house health professional and get back to you at the earliest!

Can it cure an ailment/disease/illness/condition?

Cosmix isn't intended to cure, diagnose, treat, or prevent any disease. Cosmix is based largely on ancient herbalism with inspiration from western herbalism, Ayurveda, TCM and modern nutrition. Basically, giving you the best of all worlds. What we believe is that potent food can heal and we bring high-quality sourced ingredients from across the world to be able to bring this belief to life.

Each person's body is very different and no product in the world works the same for everyone. We encourage everyone to experience how their body reacts to different foods, figure out what works for them and to stick to it.  But if you have any chronic/recurring medical condition, please consult a doctor/health practitioner to treat it and before taking the mix as a precaution (even though there are no observed side effects). Take care!

Does the product expire?

The product expires after 6 months of being opened. Refer to the manufacturing date on the package too please :)

How are the raw materials procured?

Great question! We carefully source all our raw materials from the best farms all over the world and our country. We believe in sourcing the best quality ingredients, that are carefully selected based on their healing properties. Before the ingredients are made into powder form, they go through a process of careful selection, where the leaf/ stem/ roots are picked from crops that are ready, based on their healing properties and are dried for production. We love that you’ve taken an interest in this! Feel free to ask us any more questions you may have :)

Are CosMix jars reusable?

Great question and Yes! – please reuse the jars. They make the best planters, pen stands and they make a great storage jar! We’re also working towards a more sustainable packaging option in the meantime :)

Is the packaging plastic/ sustainable?

We currently use recycled and recyclable PET. But we are working towards a more sustainable packaging option. We are positive we will figure out a way soon!

Meanwhile we hope you will reuse the jars. They make the cutest planters, pen stands and they make a great storage jar!

Why don’t the mixes dissolve completely?

Our mixes don’t dissolve completely because we are completely natural. Our mixes are made of ground herbs and berries. However, for a better blend, you can make use of a high-speed blender or give it a stir before sipping. You can also add 2-3 tbsps of hot water to the mix and stir it to avoid clumps. Hope this helps.

How do I store the product?

Our mixes are 100% herbs, berries, plant superfoods and adaptogens and they tend to be hygroscopic; i.e., they have a to absorb moisture from the air. We recommend you store it in a cool, dry place (fridge) with lower temperatures, make sure the lid is closed properly (air tight) and don’t use a moist spoon while scooping it out as even a little bit of extra moisture can cause the issue mentioned above.

Is CosMix clinically tested?

Great question! All individual ingredients are tested for identity and microbiological safety, and other contaminants. The finished products are then tested again in a third party test scenario with a sample group and we had positive results. Hope that answers your question!

Are there any side effects?

Our customers have reported no occurrences of allergic reactions or side effects triggered by the consumption of our mix and have seen satisfying positive results throughout. If you have any specific queries, feel free to email us at info@cosmix.in. Take care!

Is it safe for pregnant and lactating women to take CosMix?

Although there have been no reports of any effects, we do not recommend consumption during this time as a precautionary measure. Do consult with your doctor if required to seek advice. If you have any specific queries, feel free to email us at info@cosmix.in. Take care!

Do I need to consult a doctor before using CosMix?

Our mixes are completely natural as they are made of herbs and whole foods for which you don't require consultation. However, if you have any chronic health issues, we recommend you consult a healthcare professional for further treatment. If you have any specific queries, feel free to email us at info@cosmix.in. Take care!

Subscription / bulk packs?

You can definitely stock up your favourite CosMix with our bulk packs. We send you the mixes you choose for a period of 3 months, with our refill packs. Each bulk pack has 1 jar with the product + 2 refill packs of the same product and a wellness journal which has tips, recipes, and a personal habit tracker for your journey towards better health! As an added bonus, you save some bucks while getting it in bulk too!

Why does it clump up/ harden?

We are extremely sorry for the inconvenience and secondly thank you for being patient with us while we resolve this. Our mixes are 100% herbs, berries, plant superfoods and adaptogens and they tend to be hygroscopic; i.e they have a to absorb moisture from the air. This makes it tricky because our top priority is to provide simple, no BS mixes and use zero additives and preservatives to reduce the hygroscopicity of the herbal extracts to not compromise on the quality.

We are working on reformulating the mixes and they’re currently undergoing a second level stability test. However, the entire process will take 1-2 months more. Meanwhile, we recommend you store it in a cool, dry place (fridge) with lower temperatures, make sure the lid is closed properly (air tight) and don’t use a moist spoon while scooping it out as even a little bit of extra moisture can cause the issue mentioned above.

However, at the end of the day, these are herbs! And we’ve checked with herbalists around the world and at the end of the day, they are herbs! And different herbs will react differently to moisture but they will react nonetheless. The clumping is therefore a sign that the product is pure. And the benefits the herbs provide most certainly outweigh the minor inconveniences in our opinion.

Why is the product not showing results yet?

Great question! Patience and consistency is definitely key when taking the natural, plant based, internal nourishment approach. Every body type is different so it varies from person to person. Our customers and test group have seen quick results with mixes for sleep, gut, energy and stress, whereas the mixes for immunity, hair and skin take slightly longer to show results (anywhere between 1-3 months). Gut, since it acts on the stomach or intestines, would function best when taken on an empty stomach, preferably before breakfast. All Day Energy and Stress Me Not too work best when taken in the morning. Sleep Like A Baby taken 30 minutes before bedtime with something warm will allow sleep to be naturally induced in the most effective way. We’d be happy to look into it for you if you have any further questions. Please feel free to write to us at info@cosmix.in so we can figure this out together :)

Should I stop taking it after it has done the job for me?

Great question! Every Cosmix concoction simply contains highly bioavailable foods rich in necessary nutrients. Think of it as highly potent food. If the food you eat works well for you, why stop? :)

However, saying so, mixes like Sleep-like-a-baby and All-day-Energy need not be used every day after you reach your goal and can be used based on requirement so that you allow your own body's sleep/ energy mechanism to shine through after a point. Hope that answered your question!

Can CosMix be given to children?

Children usually possess the bodily machinery to regenerate their cells much quicker than adults. Therefore, there is no particular requirement for additional agents in their case. Though it poses NO RISK in consumption, we do not advice giving this product to children without the permission of your paediatrician simply because we believe they don't need it.

 Can I consume your mix if I have Thyroid/ diabetes?

The mix doesn't have any added sugars and the only real sugar present in it is from certain berries/fruits that are in the mix itself.

 Can CosMix be taken along with other medication?

That would depend entirely on the condition and the medication prescribed. Although we do not expect there to be any detrimental interaction between our mix and the medication, we advise consulting with your physician before its use.

 Where do I contact you or address my concerns/complaints?

Please contact us at info@cosmix.in and our team would be happy to assist you!

I placed my order and the payment was done but I did not receive confirmation. What should I do?

Hi! Sometimes the website glitches and the email confirmation is not auto generated. Don’t Worry! We will manually generate it for you by the end of the day! Email us at info@cosmix.in and our team will be happy to assist you.

Why are Cosmix trial packs/sachets not available?

We believe that it takes a minimum of 21 days to both show some results as well as build a habit! Which is why we’ve curated our jars to last 21 days! As these are purely herbs, adaptogens and superfoods, time and consistency is definitely the two most important factors that cannot be compromised on! Some products do show results quicker but it can vary from person to person as each body is unique in how it reacts and adapts to herbs but an average of 21 days is recommended. So it wouldn't make sense to offer a smaller quantity for consumption for anything less than the stated time frame. We would recommend you give the full product and the whole 21 days a shot!